Jim Miley

managing employee expectations

The Power of Managing Expectations for Business Leadership

By Jim Miley / August 22, 2023 / 0 Comments

Expectations are ever-present, everywhere, and in everyone.  We have expectations of our staff, our staff has expectations of us, our customers have high expectations and we have expectations of our customers. Yet, not a week, maybe not a day, goes by that I’m not in deep conversation with someone over misaligned expectations. It’s the very […]

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How To Avoid Irrational People On Your Team

By Jim Miley / July 12, 2023 / 0 Comments

How do you avoid irrational people on your team?  You can’t… so the best thing to do is work to make sure your team is made up of rational people.  Some roles in life don’t require particularly rational thought, an artist for example.  If the situation allows for complete subjectivity while still producing a positive […]

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recruiting employees for small businesses

Grow Your Own: How Small Businesses Can Recruit and Develop Success

By Jim Miley / May 9, 2023 / 0 Comments

It’s unanimous; we’re in an employee’s job market with no end in sight for employers struggling to recruit and retain good people. I read articles, listen to business pundits, and talk to business owners about their strategies for recruiting talent. My firm serves as the recruiting resource for nearly all of our business coaching clients […]

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easy to do business with

Are You Easy To Do Business With?

By Jim Miley / March 31, 2023 / 2 Comments

Small business owners face so many challenges that it’s easy to lose sight of one of the most fundamental competitive advantages, “being easy to business with.” You may have heard the joke, “common sense, so rare it’s like a superpower,” I argue the same for ease of doing business.  Being easy to do business with […]

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performance discussion with employee

Hating The Sin, Not The Sinner – Why Managers Struggle With Performance Discussions

By Jim Miley / March 1, 2023 / 0 Comments

So many business owners and managers struggle with employee performance improvement discussions.  Outside of my employee performance discussions over the years, I have had the opportunity to work with client’s employee performance.  It’s the client meetings that are most eye-opening as I get to observe from a more objective position.  It’s like the difference between […]

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integrating faith and business

Three Ways To Let Your Faith Drive Your Business

By Jim Miley / February 8, 2023 / 2 Comments

With the turn of the new year, it’s a great time to evaluate things.  Business Strategic Plans, Personal Goals, Bucket Lists….  How about a check up on how deeply your Faith is driving your business?   As a business owner with a family and a few years on me, I know how easy it is to […]

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Are Your Sales People In the Right Seat On the Bus?  

By Jim Miley / November 8, 2022 / 0 Comments

One of the most common needs expressed by small business owners is improving their business’ sales performance.  It may be expressed as help with sales management or implementation of a better sales CRM system or even just facilitating improved accountability amongst the salespeople.  When you boil it down, business owners commonly feel they should be […]

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team relationship building

You Don’t Need To Know It All: It’s Better If You Don’t

By Jim Miley / September 6, 2022 / 0 Comments

It’s all about relationships.  Most people agree on that but how to apply it in our business lives can be a bit elusive.  The gumbo that is developing relationships while leading a high performing work team can lead to either the most rewarding and soul nourishing of experience or a bland and soupy broth you can get […]

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