Jim Miley

Brand Your Business:  A Great Place To Work

By Jim Miley / August 23, 2018 / 0 Comments

  Good people are hard to find!  Never has this been more true than in the current business climate.  Couple our white-hot economy to a shrinking skills pool and you get a super tight labor market. At near zero un-employment, job candidates become a little more scarce, a little more demanding, a little more flighty […]

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We’re Too Small To Work On Branding… Aren’t We?

By Jim Miley / July 25, 2018 / 0 Comments

  Our clients are small businesses, owned and operated by individuals, usually started with little more than desire and a decent idea.  If you’ve run a small business, you know the feeling of watching every dollar; only wanting to act on very necessary things with a direct impact on the bottom line. Nearly all my […]

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Top Ten Benefits of Business Coaching

By Jim Miley / June 27, 2018 / 0 Comments

      When people ask about business coaching, it becomes apparent that the idea of coaching varies between individuals. The common thread is that everyone comes seeking help with some area of their business, but the starting point is all over the map. “I’m having such a hard time with employee turnover. As soon as I […]

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Building Positive Culture in your Business

By Jim Miley / May 24, 2018 / 1 Comment

  How Do You Build Positive Culture in your Business? This question comes in many forms. Challenges to a positive, collaborative team seem to arise every day. Whether it’s a co-worker not carrying their weight, the boss taking sides or another difficult customer, the struggle is real.  It can be very difficult for business owners […]

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Process in Your Business: A Foundation of Consistency

By Jim Miley / April 26, 2018 / 1 Comment

  Stating the obvious, consistency is very important in operating an effective business. We need to be consistent in our branding and marketing, provide consistently good service, be consistent in our communication with our employees. Consistency provides stability in our work that builds reliability and trust over time. And when I say consistency, I mean consistently […]

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3 Steps To Loving Your Small Business

By Jim Miley / April 5, 2018 / 0 Comments

      I’ve had a lot of recent conversation with owners about not loving their small business.  Some are in a lukewarm place of apathy while others have gone so far as to describe dislike for going to work. Either is a tough place to be as we spend so much of every day […]

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Is Your CRM Making A Better Sales Staff?

By Jim Miley / March 1, 2018 / 0 Comments

  I get odd feelings of nostalgia when I reflect on my earliest days of professional selling– no cell phones, no laptops, no CRM’s.  Just a digital pager that worked in most populated areas, a small collection of phone books, a car console stuffed with quarters, a paper map, a pen and a notebook of […]

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manage, clarity

Two Players Can’t Wear the Same Number: How to Manage your Team

By Jim Miley / January 31, 2018 / 2 Comments

“Managing the people, that’s the hardest part.”  Such a common sentiment from business owners. A large part of our mission at Crossroads is to ease the burden for small business owners so helping them lead, manage and coach their people is a hot topic around here. Throughout the planning cycle, we work to identify opportunities, […]

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