Jim Miley
Good people are hard to find! Never has this been more true than in the current business climate. Couple our white-hot economy to a shrinking skills pool and you get a super tight labor market. At near zero un-employment, job candidates become a little more scarce, a little more demanding, a little more flighty […]
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Our clients are small businesses, owned and operated by individuals, usually started with little more than desire and a decent idea. If you’ve run a small business, you know the feeling of watching every dollar; only wanting to act on very necessary things with a direct impact on the bottom line. Nearly all my […]
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When people ask about business coaching, it becomes apparent that the idea of coaching varies between individuals. The common thread is that everyone comes seeking help with some area of their business, but the starting point is all over the map. “I’m having such a hard time with employee turnover. As soon as I […]
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How Do You Build Positive Culture in your Business? This question comes in many forms. Challenges to a positive, collaborative team seem to arise every day. Whether it’s a co-worker not carrying their weight, the boss taking sides or another difficult customer, the struggle is real. It can be very difficult for business owners […]
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Stating the obvious, consistency is very important in operating an effective business. We need to be consistent in our branding and marketing, provide consistently good service, be consistent in our communication with our employees. Consistency provides stability in our work that builds reliability and trust over time. And when I say consistency, I mean consistently […]
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I’ve had a lot of recent conversation with owners about not loving their small business. Some are in a lukewarm place of apathy while others have gone so far as to describe dislike for going to work. Either is a tough place to be as we spend so much of every day […]
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I get odd feelings of nostalgia when I reflect on my earliest days of professional selling– no cell phones, no laptops, no CRM’s. Just a digital pager that worked in most populated areas, a small collection of phone books, a car console stuffed with quarters, a paper map, a pen and a notebook of […]
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“Managing the people, that’s the hardest part.” Such a common sentiment from business owners. A large part of our mission at Crossroads is to ease the burden for small business owners so helping them lead, manage and coach their people is a hot topic around here. Throughout the planning cycle, we work to identify opportunities, […]
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