How Do You Build Positive Culture in your Business? This question comes in many forms. Challenges to a positive, collaborative team seem to arise every day. Whether it’s a co-worker not carrying their weight, the boss taking sides or another difficult customer, the struggle is real. It can be very difficult for business owners to…
Stating the obvious, consistency is very important in operating an effective business. We need to be consistent in our branding and marketing, provide consistently good service, be consistent in our communication with our employees. Consistency provides stability in our work that builds reliability and trust over time. And when I say consistency, I mean consistently good…
I’ve had a lot of recent conversation with owners about not loving their small business. Some are in a lukewarm place of apathy while others have gone so far as to describe dislike for going to work. Either is a tough place to be as we spend so much of every day in…
I get odd feelings of nostalgia when I reflect on my earliest days of professional selling– no cell phones, no laptops, no CRM’s. Just a digital pager that worked in most populated areas, a small collection of phone books, a car console stuffed with quarters, a paper map, a pen and a notebook of lined…