Jim Miley

Process in Your Business: A Foundation of Consistency

By Jim Miley / April 26, 2018 / 1 Comment

  Stating the obvious, consistency is very important in operating an effective business. We need to be consistent in our branding and marketing, provide consistently good service, be consistent in our communication with our employees. Consistency provides stability in our work that builds reliability and trust over time. And when I say consistency, I mean consistently […]

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3 Steps To Loving Your Small Business

By Jim Miley / April 5, 2018 / 0 Comments

      I’ve had a lot of recent conversation with owners about not loving their small business.  Some are in a lukewarm place of apathy while others have gone so far as to describe dislike for going to work. Either is a tough place to be as we spend so much of every day […]

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Christian Business Coaching

Is Your CRM Making A Better Sales Staff?

By Jim Miley / March 1, 2018 / 0 Comments

  I get odd feelings of nostalgia when I reflect on my earliest days of professional selling– no cell phones, no laptops, no CRM’s.  Just a digital pager that worked in most populated areas, a small collection of phone books, a car console stuffed with quarters, a paper map, a pen and a notebook of […]

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manage, clarity

Two Players Can’t Wear the Same Number: How to Manage your Team

By Jim Miley / January 31, 2018 / 2 Comments

“Managing the people, that’s the hardest part.”  Such a common sentiment from business owners. A large part of our mission at Crossroads is to ease the burden for small business owners so helping them lead, manage and coach their people is a hot topic around here. Throughout the planning cycle, we work to identify opportunities, […]

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Purpose in Business

How Do You Find Purpose in Your Business?

By Jim Miley / January 4, 2018 / 0 Comments

It’s the first week of the new year which brings resolutions, new plans and hope for a good outcome by this time next season. I spend much of November and December focused on the business planning cycle to help our clients evaluate the year past and position for success in the year to come. Why? […]

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Entrepreneurial Loneliness and Talking to Yourself

By Jim Miley / December 7, 2017 / 0 Comments

  What is Entrepreneurial Loneliness? I have been known to talk to myself. Not just in my mind or a single phrase comment, but actual conversations with two distinct positions arguing opposing points like a scene out of a movie featuring a crazy antagonist. Don’t judge me. Most people need someone with whom they can […]

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The Bible, Business, and Vision

By Jim Miley / October 26, 2017 / 0 Comments

  I meet with a group early every Thursday morning to study the Bible and share perspectives on the current reading. This week’s conversation included spirited discussion around how we live out our faith in our business. More specifically, how near-sighted we tend to be in facing adversity. Have a vision for the long game. […]

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Sales Planning that Doesn’t Suck

By Jim Miley / September 28, 2017 / 0 Comments

How do you draw up your sales plans for next year?  Do you have a solid process to develop sales targets or is it more of a pep rally for everyone to “get out there and hustle.” We’re in the middle of our business planning cycle preparations and as Sales Planning is a critical piece […]

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