Shelby Thomas

happy customers

10 Things You Can Do Today to Keep Customers for Life

By Shelby Thomas / November 1, 2021 / 2 Comments

If you want to keep your customers for life, here are 10 actionable steps you can take today that will earn trust and develop a long-term relationship. After all, the ability for small businesses to build and maintain positive relationships with their customers is what enables them to push through difficult periods such as the […]

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5 Reasons Why Small Businesses Need SEO

By Shelby Thomas / August 9, 2021 / 0 Comments

In the past year, several of our clients have seen significant increases in their organic traffic and conversions. As we begin to incorporate more search engine optimization into our client marketing strategy, we want to share 5 reasons why small businesses need SEO in order to attract and convert more potential customers. In writing this, […]

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creative team process

5 Important Steps to Improving Your Creative Team Process

By Shelby Thomas / June 1, 2021 / 0 Comments

So, you have the job of managing the creative team process for your business. Firstly, we’ll pray for you, but secondly, we’ll provide some tips we have learned over the years to improve our own internal creative processes. At first thought, “creative” and “process” really don’t seem to go together. Raise your hand if you’ve […]

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Advertising Mistakes

Avoid These Advertising Mistakes

By Shelby Thomas / March 29, 2021 / 0 Comments

One of the biggest focus areas for our marketing team is managing digital advertising campaigns for our clients. From search and social PPC (pay-per-click) campaigns to YouTube video ads, we help craft content and choose the best platform to achieve our clients’ marketing goals. Many of our clients are small business owners who have never […]

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Planning Your Time

Planning Your Time When You Don’t Have Time

By Shelby Thomas / February 8, 2021 / 0 Comments

To be honest, I have never been a big planner. I’m more of a do’er. I thrive in a high production environment and usually feed off getting things done. I think it’s the “stillness” of planning for me. There is nothing to do but sit and think, which to someone who hasn’t reaped the benefits […]

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How To Build Brand Authority

How to Build Brand Authority

By Shelby Thomas / December 7, 2020 / 0 Comments

The marketing landscape has been a wild ride in 2020. Businesses have had to close, open, close again, ramp up again, and so on. It’s been less than optimal for business owners and their staff, to say the least.However, it’s been just as hard on consumers. Many have had their favorite companies go out of […]

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The Art of Troubleshooting

On The Art of Troubleshooting: A Better Way to Solve Problems

By Shelby Thomas / October 19, 2020 / 0 Comments

Throughout my career, the most helpful skill I have learned to develop is troubleshooting, or put more generally, problem-solving. The reason this is so important is that it keeps the project, and your team, moving, therefore limiting and breaks in momentum. Losing momentum and staying stuck can be a huge driver of low morale. People […]

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Project Success

How to Double Your Project Success Rate

By Shelby Thomas / August 3, 2020 / 0 Comments

How have your projects been going lately? Are you sailing smoothly through your project timelines and completing them before deadlines, or are you scurrying to throw things together at the last minute? Take a minute to think the projects you have worked on in the last year. How many would you say were completed on […]

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