Do You Pass The Test?

Nov 7, 2012, Written by Sue Miley

We are all consumers.  We are all customers.  We have an idea of what good customer service is to us.  We know when we feel like we got more value than we paid for.  And we know when we didn’t.

As a customer, here are some of the things on my list:

  • Was it easy to get in touch with someone to ask questions or to buy something?
  • If I left a message for a vendor, did they call me back timely?  Did they call me back at all?
  • Did they meet the timeline they agreed to?
  • Did they charge me what they said they were going to charge?
  • Were they friendly and happy to have me as a customer?
  • Did the product or service work?
  • If it didn’t work, was the supplier just as proactive, friendly, and helpful as when I purchased the first time?

I am sure there are more.  What do you look for in order to be a satisfied or glowing fan?

What does the vendor have to do to pass YOUR test?

Now switch hats.

You are the vendor.

Would you pass YOUR test?


For more discussion and tips for Christian small business owners “like” our Facebook page!

To learn more about solid business coaching with a Christian world view, see our Coaching Services Page.

Reader Interactions

Leave a Reply

Your email address will not be published. Required fields are marked *

Sue Miley

Sue Miley MBA, MA, LPC helps small business owners build successful businesses on a foundation of Christian values. After 20 years in business, and 10 years as a Christian counselor, Sue uses a combination of faith, business and psychology to help clients in business and in life.

Related Posts

biblical principles of team building

Biblical Principles of Team Building

By Danny Myers | February 20, 2024

Ephesians 4:11-16 outlines the importance of surrounding ourselves with other Christians. Without a community to rely on, we risk failing to fully glorify God in […]

Read More
how to develop self discipline

Self-Discipline Is Possible and Required For Undesired Changes

By Sue Miley | January 25, 2024

I had a headache this morning that I carried to my 6 am HIIT workout. I thought about it before I left the house but […]

Read More
bible verses about management

What Does The Bible Say About Performance Management?

By Jim Miley | January 19, 2024

“… Be imitators of God, as beloved children. And walk in love, as Christ loved us…”– Eph 5:1 I listened to a sermon this week […]

Read More