Sales: We All Have To Do It

how to satisfy an unhappy customer

The Prescription for Satisfying Unhappy Customers

By Jim Miley / November 8, 2023 / 0 Comments

It’s nearly impossible to please all of your customers all of the time.  Bad things happen; some bad things are outside of your control, and some bad things are of your own making.  The vast majority of your customers, the unreasonable aside, know that the business world is full of challenges and are fundamentally prepared […]

Read More
sales strategy for small business

Sales Strategy for Your Brand – Is it Helping or Hurting Your Company

By Jim Miley / October 11, 2023 / 0 Comments

Sales dollars are the lifeblood of any business, so we often think of any sale as a good sale.   Getting sales feet on the street is an objective of many business owners in an effort to drive sales revenue. We deploy sales managers and CRM systems to ensure we are getting in front of customer […]

Read More
Strategies for Small Businesses in a Changing Economy

Strategies for Small Businesses in a Changing Economy

By Sue Miley / November 22, 2022 / 0 Comments

Small businesses come in every industry and different industries do better in different economic situations.  Who would have thought home sales would continue to soar through COVID?  Why wouldn’t a thrift store be the place to go if your home was destroyed in a flood? Strategies for small businesses in a changing economy is essential […]

Read More

Are Your Sales People In the Right Seat On the Bus?  

By Jim Miley / November 8, 2022 / 0 Comments

One of the most common needs expressed by small business owners is improving their business’ sales performance.  It may be expressed as help with sales management or implementation of a better sales CRM system or even just facilitating improved accountability amongst the salespeople.  When you boil it down, business owners commonly feel they should be […]

Read More
happy customers

10 Things You Can Do Today to Keep Customers for Life

By Shelby Thomas / November 1, 2021 / 2 Comments

If you want to keep your customers for life, here are 10 actionable steps you can take today that will earn trust and develop a long-term relationship. After all, the ability for small businesses to build and maintain positive relationships with their customers is what enables them to push through difficult periods such as the […]

Read More
evaluating sales performance

Four Key Elements For Evaluating Sales Performance

By Jim Miley / July 7, 2021 / 0 Comments

Evaluating sales performance should be nuanced for most businesses, but many owners are too quick to look simply at the bottom-line sales dollars.  It’s easy to understand why business leaders just want to skip to the total dollars.  Money is the fuel that keeps the business engine running and pays the bills.  Dollars are also […]

Read More
Three Areas To Focus Your Attention in 2021

Business Owners: Three Areas to Focus Your Attention in 2021

By Sue Miley / January 19, 2021 / 0 Comments

Last year was unexpected for everyone in business, large or small.   If anyone says they were expecting a worldwide pandemic, stay-at-home orders for weeks that turned into months, mandated business closures, a 30% drop in the stock market, a complete rebound of all major indices to record highs in the market, another oil and gas […]

Read More

Sales Strategies for a Covid19 Quarantine

By Jim Miley / April 21, 2020 / 0 Comments

Do you have a sales strategy for the extreme business climate of Covid19 Quarantine?   Many business owners have had a hard time getting their head around how to adapt to our rapidly changing situation.  Social distancing, employee health and safety, working from home, stock market swings, cash flow concern, oil prices, un-employment, payroll… this crisis […]

Read More