Systems and Automation

Stop Wasting Time and Money on This Common Business Problem

By Sue Miley / October 8, 2015 / 1 Comment

[This is a pretend letter that I could write to myself and many, many other small business owners.] Dear _____________, I know you are in the mode to make your business more automated and efficient.  This desire is compelling you to look for more systems, programs and apps for your office. But, let’s first go […]

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How To Overcome Satisfied Customers

By Amy Tressitt / August 6, 2015 / 0 Comments

My first job at 15 was at McDonald’s. I was a fry-guy (or girl, as the case may be), and very quickly moved through the ranks to order-taker in the drive thru. “Welcome to McDonald’s, may I take your order please?” This was my standard opening line. And, as this was more than 25 years […]

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What is a Business System Anyway?

By Sue Miley / July 14, 2015 / 0 Comments

Business systems, policies and procedures sound so boring…and time consuming…and limiting…and, did I say boring?  What exactly is a business system anyway? I only have a few people in my office and we need to get things done.  We don’t have time to set up an actual process for everything.  Can’t we all just use […]

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Crossroads Go-To Productivity Tools

By Sue Miley / July 2, 2015 / 1 Comment

It is so frustrating to spend more time trying to search for a document, email or other kind of file than the time it took to create it in the first place. You remember getting an email about that client this week.  You are meeting with them in a couple of hours.  It is ridiculous […]

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Impulsive Behavior: Not Good For Business

By Sue Miley / April 21, 2015 / 0 Comments

If you know me, you don’t think of me as overly emotional…at least if you are not my spouse.  Yet, it really doesn’t take long for the perfect sermon, an incredible testimonial, or an inspirational talk to have the tears brimming. I am all about inspiration and it drives a lot of my vision and […]

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Do You Have The Business Skills To Achieve Your Vision?

By Sue Miley / April 9, 2015 / 1 Comment

It is easy to think that your entrepreneurial adventure isn’t God’s plan for you when you built it and they didn’t come. But before you decide to give up, thinking there is some other ordained path for you, let’s be sure it isn’t just a skill deficit, rather than a true crossroads. I got a call […]

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9 Business Tools That Really Work

By Sue Miley / November 11, 2014 / 2 Comments

I remember when paper planners came out.  I was in love.  I tried all of them.  As a matter of fact, every three months I would get bored with my system and have to get a new one.  The problem with paper was actually a problem with me. I would change planners and not get […]

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5 Reasons Why LinkedIn is Essential for the Professional

By Haley Deprato / July 17, 2014 / 0 Comments

Social media: we love it, we hate it; we cannot escape it. The world has shifted from handwritten letters to emails, newspapers to Internet searches, and word of mouth to… social media. Our challenge, as professionals, is to use it to its fullest for our advantage. So where do we turn? Twitter allows us to […]

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