Systems and Automation

What Technology Can Do for Your Business

By Sue Miley / July 17, 2014 / 0 Comments

Technology has served to greatly advance small businesses, and Crossroads is no exception! Over the years, we have watched as technology has grown and woven itself into our business, and we have learned from experience what works and what doesn’t work. Is technology always a good thing? Should I really tap into social media marketing? […]

Read More

Are You Creating Your Own Limiting Walls to Success

By Sue Miley / June 24, 2014 / 5 Comments

Most people don’t think outside of the box.  At least they don’t for themselves.  Sometimes they can come up with crazy, no risk no reward, ideas for others, but put their money where their own risk is, forget that. Business coaches, of which I am one, do this all of the time.  They help all […]

Read More

Sometimes Growth Seems Impossible

By Sue Miley / June 5, 2014 / 0 Comments

Admit it.  You want your business to grow.  It is part of the small business owner DNA.  We may be nervous about growth or feel stretched too thin.  But isn’t that how we got stretched to begin with.  We want to have a successful business. It’s true, there are many components to a successful business. […]

Read More

Three Reasons Not to Write a Procedure Manual

By webmin / April 28, 2014 / 0 Comments

There are many reasons (excuses) not to develop a Procedure Manual for your small business.  Here are the top three that come to my mind: You don’t want your employees to all follow the same processes. When someone has a question about a procedure that is not done on a routine basis, you want the […]

Read More

Information Makes Decision-Making Easy

By Sue Miley / February 3, 2014 / 0 Comments

When my business started to grow a couple of years ago,  I began to feel stretched trying to balance everything at work and at home. To help, my husband offered to start paying all of our bills. Here’s the true story… He has this rule that if you are paying the bills, you handle all things […]

Read More

The Power of Daily Routines

By Sue Miley / January 15, 2014 / 0 Comments

Today is really difficult.  You see we have a morning routine.  Me and the dogs.  I walk them first thing.  Even before I make coffee.  I know it is awful. After I walk them they get their one small Dingo bone.  It is like their reward for dragging me out of bed.  It’s a celebration.  […]

Read More

What the DMV Can Teach You About Business Systems

By Sue Miley / January 2, 2014 / 1 Comment

Recently, I lost my driver’s license. I was hoping it would show up in the laundry or something, but no luck. So, I am sitting in the Department of Motor Vehicles to get a new driver’s license. I know – not anyone’s idea of a good start to the new year. I have been putting […]

Read More

A Guide to Evernote for Small Businesses

By Sue Miley / December 9, 2013 / 0 Comments

Often, as small business owners, we are looking for ways to improve productivity and reduce overwhelm. One way to do this is to automate as much of our business as we can – and maybe even go paperless.  We like the idea of being cutting edge and more efficient but taking the time to learn […]

Read More